Ty Miller

Ty Miller

Ty Miller is the Vice President of Product Management for SAP Analytics Cloud. Ty has over 20 years of experience in business intelligence. He is fascinated by industry-disrupting technologies and how they can be applied to make things better, faster, more efficient and more sustainable.

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We love helping businesses make end-to-end decisions with confidence. To help you get the most out of your SAP Analytics Cloud experience, in this post we'll answer some frequently asked questions about our browser support strategy.

What browsers are supported in SAP Analytics Cloud?

Currently, SAP Analytics Cloud supports three web browsers: Google Chrome, Internet Explorer 11, and Microsoft Edge.

Of these, Google Chrome and Microsoft Edge are our recommended browsers as it provides full support for all capabilities in SAP Analytics Cloud.

While also supported, Internet Explorer 11 provides view-only support for certain areas of SAP Analytics Cloud and no authoring or administration capabilities. This means that while users can consume analytics with Internet Explorer 11, they won’t be able to create anything new. Internet Explorer 11 does not support story creation, the use of SAP Analytics Cloud’s Explorer, Digital Boardroom, and administration functions like the ability to manage users, create models, or set up connections.

To learn more about the differences in browser support, check out our help page. 

Why is Google Chrome and Microsoft Edge supported and not Internet Explorer?

Google Chrome and Microsoft Edge is our recommended browser because:

  • Performs better than any other browser when it comes to JavaScript-intensive applications
  • Follows web standards that will allow us to more easily support more browsers in the future
  • Internet Explorer’s market demand and share has continued to decline
  • Microsoft is moving away from Internet Explorer and towards Edge
  • Internet Explorer 11 does not adhere to internet standards

Also, when weighing customer priorities, it’s clear that support for other features is more important to the overall customer experience than support for Internet Explorer 11.

What does SAP Analytics Cloud’s browser support mean for you?

End-users can use Google Chrome, Internet Explorer 11, or Microsoft Edge to view and consume pre-built analytics content today.

Content authors and administrators are currently limited to Google Chrome and Microsoft Edge. We recommend that you work with your internal IT teams to get an exception to use Google Chrome or Microsoft Edge for SAP Analytics Cloud.

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See how SAP Analytics Cloud performed in the world’s largest survey of Business Intelligence software users.