Frequently Asked Questions

What are the features included in this product?

The trial and full product include all Business Intelligence capabilities including modeling, building stories, and data visualization. The full product includes sharing with colleagues (models, stories, etc.). Planning, Predictive, and Digital Boardroom are not included at this time.

What data sources can I connect to in the trial?

Trial customers can connect to personal data sources including excel files, .csv files, and Google Sheets.  Other cloud and on-premise connectors are not supported for trial users at this time.

How do I know that my data is secure within Analytics Cloud?

Analytics Cloud runs exclusively on SAP HANA Cloud Platform in SAP data centers. You can find details on security and data protection in SAP data centers in section 2 of the guide available at www.sapdatacenter.com.

What languages are supported by Analytics Cloud?

Analytics Cloud is officially supported in 13 languages: Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Simplified Chinese, Traditional Chinese, Japanese, and Korean.

How much storage space do I get?

Each user is entitled to 1GB of shared storage per user (i.e. 10 users would be entitled to a total of 10GB of shared storage – and data uploaded by all users will contribute toward this shared amount).

What do we do if we want to purchase over 20 licenses?

If you want to purchase more than 20 licenses, please contact sales

Need more help?

Business Plan users get free support. If you’ve encountered a bug or would like technical support, submit a ticket and we’ll get back to you.

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